Why We Rock

Physical Security
Key Cards

Exterior doors are locked and monitored by surveillance devices. Employees gain access with an electronic card, and their cards are effective only during their work hours.

Background Checks

Everyone at Franklin undergoes a nationwide background check by Kroll Inc., along with a drug screening and a credit history check. Employees also must complete a security training course.

Visitor Pass

Everyone visiting Franklin must remain in the reception area until they're signed into a visitor log, issued a visitor badge and escorted by an authorized employee. Technicians receive temporary access cards, but they must be supervised by an employee while servicing any equipment with access to client data.

Security Camera
Closed Circuit

Traffic through all exterior doors and our data center is captured on a closed-circuit television system, and video is stored for two months.