Twice, our business operations have weathered actual disasters, and our disaster recovery plan worked successfully. We regularly test our disaster plan to make sure we're always ready for the unexpected.
Franklin maintains a Disaster Recovery Checklist of more than 100 mission-critical items to ensure that corporate communications, environmental and safety, facilities, finance, food services, human resources, insurance, information technology, legal, office services, purchasing, records management, security, and transportation functions remain intact for our customers.
In addition, we maintain:
- Redundant phone lines over fiber-optic and copper lines.
- Redundant Internet connections.
- Redundant backup generators to power our processes.
- Redundant HVAC capability.
- Redundant IT Servers.